
Values-Based Leadership in Health and Social Organizations
University Expert Diploma
Program Objectives
- Understand the foundations of values-based leadership and identify personal values and their influence on leadership.
- Develop the connection between organizational mission and individual purpose.
- Explore how personal values can guide exemplary leader behavior.
- Recognize the importance of exemplarity and caring for others in effective leadership.
- Develop skills to facilitate communication and connection among team members.
- Apply the knowledge acquired throughout the course in a practical project.
- Demonstrate the ability to lead a project from conception to implementation, integrating the values and skills learned.

Contents
Module 1. Introduction to Values-Based Leadership
- The 8 Essential Challenges of Organizations in the Current Framework of Complexity and Chang
- Conceptual Framework of the Chair of Values-Based Leadership
- The Leadership Qualities of Pep Guardiola and Manel Estiarte
- Corporate Values in Health and Social Organizations Today
- The Model of Values-Based Leadership in Health and Social Organizations
- An International Perspective on Values-Based Leadership in Health Organizations: Perspectives and Evolution
- The Differential Value and Importance of Values-Based Leadership in the Health and Social Sector
Module 2. When Mission Meets Purpose
- Sustainable Development Goal 3: Health and Well-being of People. Influence and Relationship with Other SDGs and the Framework of the 2030 Agenda.
- Transformations and Macro Trends of Change at the Global Level: Globalization, Digitalization, Automation, Demographic Changes, Climate Change, Sustainability, etc.
- Global Social and Economic Situations: Immigration, Inequalities, Aging Population, Collaborative and Circular Economy, etc.
- Social Evolution Towards Diversity, Equality, Inclusivity, Social Justice, Human Rights, Sexuality, Identity
- Promoting Health Equity within the Framework of the IHI (Institute of Healthcare Improvement) Quintuple Aim
- Current Situation in the Health Sector, Trends of Change, and Future Perspectives in Catalonia and Europe
Module 3. Exemplary Leadership from Personal Values
- Respect Professional Standards and Ethical Codes of Conduct
- Maintain Personal Integrity
- Personal and Professional Values
- Professionalism in the Health and Social Sector
- Ethical Considerations in Decision-Making Under Pressure
- Managing Ethical Dilemmas and Conflicts in Leadership
- Balancing Personal Values with Organizational Values and Expectations
- Ethical and Values-Based Leadership Towards Governance, Clinical and Health Management of Teams and Organizations, and Towards Positive Impact on Society
Module 4. The Value of Putting Others First
- Understand the Principles of Patient-Centered Care
- Develop Empathy, Assertiveness, and Active Listening
- Enhance Relational Skills for Effective Interaction with Others
- Strategies to Integrate Others’ Perspectives and Preferences in Decision-Making Processes
- Communication, Persuasion, and Positive Influence
- Critical Thinking
- Compassionate Leadership
Module 5. Collaborative and Team Culture
- Efficient Management of High-Performance Work Teams
- Build and Maintain a Culture of Integrity, Trust, and Well-being
- Align Individual and Organizational Values to Improve Performance and Outcomes
- Leading Initiatives to Improve Clinical Quality, Reduce Errors, and Enhance Patient Experience
- Use Data and Evidence-Based Practices to Drive Continuous Improvement
- Development of People and Teams
- Conflict Prevention and Management. Difficult Conversations
- Engagement Management and Talent Development
Module 6. Organizational Transformation and Positive Impact on Society
- New Skills, Roles, and Mindsets in the Team: Curiosity, Adaptability, Learnability
- Change Management Strategies to Implement Innovations, Technology, and Process Improvements While Maintaining Ethical Standards
- Humanization and Participatory Health to Improve Patient Experience
- Managing Outcomes: Metrics, Indicators (PREMs and PROMs), Dashboards, Risk Analysis, Business Analytics, Planning, and Decision-Making
- Creativity, Design Thinking, Innovation in Health and Social Sectors, Process Redesign
- Artificial Intelligence and Digital Transformation
- Value-Based Clinical Practices, Personalized Health
Module 7. Facilitating, Connecting, and Activating Skills
- Description of Behaviors and Conducts Based on Competencies and Values
- Creation of Tools for the Observation and Validation of Evidenced Behaviors in the Workplace
- Strategies for Designing Dissemination, Training, and Cascading Support Projects within Organizations
- Pedagogical Skills and Training of Trainers
- Strategies for Facilitating and Leading Collaborative and Co-Creation Dynamics
- Toolbox and Methodologies for Creative and Innovative Problem Solving of Complex Issues
- Digital Tools and Resources for the Basic Creation and Editing of Communication and Training Support Materials
Module 8. Final Work and/or Application Project
- Promote Values-Based Leadership Throughout the Organization: Highlight the importance of values within the organization, promote internal role models, incorporate values into daily activities, and train members of the institution, etc.
- Promote leadership initiatives that impact society. Incorporate values-based leadership into change and transformation projects to positively impact society.
- Other initiatives and projects proposed by participants that incorporate the dimension of values as a differentiating and unique element.